TDS Maintenance Plans

Offering protection for Key Systems, PBX Systems, and VoIP Systems, a TDS Maintenance Plan is an affordable way to get the expert help your business needs, when it's needed most. And, it will ensure a business that their phone system will be repaired quickly without incurring costs for a repair call.

Also available are Monitoring Services, which proactively watch your system and immediately alert TDS when/if trouble occurs.

Maintenance Plans are available for the following phone systems & applications:

Nortel:

  • IP & TDM Phone Systems
  • Call Pilot
  • Contact Center
  • Telephony Manager
  • Call Accounting
  • Application Gateway
  • WLAN 2300

Mitel:

  • IP & TDM Phone Systems
  • Application Suite
  • NuPoint Messenger
  • Messaging Server
  • Enterprise Manager
  • Teleworker
  • Mobile Extension
  • Your Assistant
  • Quick Conference

TDS Maintenance Plans are:
  • Affordable — TDS Maintenance Plans are a cost-effective investment into the long-term value of your business phone system. They provide:
    • Free repair and/or replacement for normal hardware failure and replacement of defective handsets.
    • Discounted labor rates on system moves, adds, and changes (MACs) after the initial install of your system.
    • No travel charges

  • Flexible — With a TDS Maintenance Plan you choose the hours of service (24/7 or 8 to 5) and the type of system coverage you need.

  • Timely — A TDS Maintenance Plan provides a guaranteed priority response from a highly qualified technical expert if a problem arises.

You'll also receive power surge protection against lightning strikes and artificial surges.

Additional system monitoring options are also available to eliminate worries when staff is away from the office.

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