How to Contact Us

HOW TO CONTACT US ABOUT ACCESS SERVICES, CARRIER CONTRACTS AND WHOLESALE SERVICES


CARRIER RELATIONS CONTACT INFORMATION
Mail: TDS Telecom
Carrier Relations
P.O. Box 5158
Madison, WI 53705-0158		 TDS Telecom
Carrier Relations
10025 Investment Dr., Suite 200
Knoxville, TN 37932
Shipping: 525 Junction Road
Madison, WI 53717		 10025 Investment Dr., Suite 200
Knoxville, TN 37932
E-Mail: carrierrelations@tdstelecom.com carrierrelations@tdstelecom.com
Fax: 608.664.2897 865.966.4720
Telephone:

608.664.4000

Level 1 Support - 608.664.4621

Level 2 Support - 608.664.4800

 865.966.4700

Level 1 Support - 865.671.4522

Level 2 Support - 865.671.4505
Hours: 8 a.m. - 5 p.m. CST 8 a.m. - 5 p.m. EST
States: AR, AZ, CA, CO, ID, IN, MI, MN, MO, OH, OK, OR, WA, WI AL, FL, GA, KY, ME, MS, NC, NH, NY, PA, SC, TN, VT, VA
Services: Contracts for Interconnection, Conduit Rental, Directory Assistance, Capacity Leases, E911, Operator Services, Pole Attachments, Tower Attachments, Unbundled Network Elements

 

ACCESS SERVICES CENTER CONTACT INFORMATION
Mail: TDS Telecom
Access Service Center
P.O. Box 5158
Madison, WI 53705-0158		 TDS Telecom
Carrier Relations
10025 Investment Dr., Suite 200
Knoxville, TN 37932
Shipping: 525 Junction Road
Madison, WI 53717		 10025 Investment Dr., Suite 200
Knoxville, TN 37932
E-Mail: accessservices@tdstelecom.com accessservices@tdstelecom.com
Fax: 608.664.4578 or 608.664.6282 865.671.4536 or 865.671.2404
Telephone:

608.664.6285 or 800.680.3919

 865.966.4700
States: AR, AZ, CA, CO, ID, IN, MI, MN, MO, OH, OK, OR, WA, WI AL, FL, GA, KY, ME, MS, NC, NH, NY, PA, SC, TN, VT, VA
Services: ASRs and DLRs for Switched Access Service, Special Access Service and Interconnection (wired and wireless).

 

CARRIER SERVICE CENTER CONTACT INFORMATION
Mail: TDS Telecom
Carrier Service Center
P.O. Box 5158
Madison, WI 53705-0158
Shipping: 525 Junction Road
Madison, WI 53717
E-Mail: carrierservicecenter@tdstelecom.com
Fax: 608.664.2854
Telephone:

608.664.8159
Services: LSRs, CSRs and Orders for Number Portability, Resale and Unbundled Network Elements and other wholesale services. Invoices & inquiries for associated services.

 

CARRIER ACCOUNT SERVICES CONTACT INFORMATION
Mail: TDS Telecom
Carrier Account Services
P.O. Box 5158
Madison, WI 53705-0158
Shipping: 525 Junction Road
Madison, WI 53717
E-Mail: carrierbilling@tdstelecom.com
Fax: 608.830.5519
Telephone:

800.680.3919
Hours: 8 a.m. - 5 p.m. CST
Services: Invoices and inquiries for Switched and Special Access Service. Billing & Collection invoices and inquiry.

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