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DSL Tips

Your DSL connection is designed to be stable and reliable. Did you know that most minor glitches can be solved without a call to Technical Support by simply power cycling your modem and computer? This process refreshes the DSL connection and may help to get you up and running again. Here's how to do it:

  • Unplug your DSL modem from the power supply.
  • While the modem is off, shut down your computer and power it off.
  • Plug your modem back in.
  • Wait approximately 30 seconds.
  • Restart your computer.

Please save this information for future reference.

If you need additional information, please refer to our handy FAQs at our Web site, www.tds.net or the Setup and User Guide that was included with your modem.