Pre-employment  |  Orientation Information  |  Sales Training

Connecting With Our New Team Members

We want to make sure you make the right connections from the start, so all new employees attend a two-day TDS New Employee Orientation program at TDS headquarters in Madison. (TDS Metrocom outside sales employees will have an additional three days of training this same week). New employees will receive a Welcome Packet with more detailed orientation information prior to their scheduled session. Here are some Frequently Asked Questions about New Employee Orientation:

What will be covered during the TDS New Employee Orientation program?
Days 1 and 2 will cover "getting started" information. Topics include Company and Culture, Products and Services, Civil Treatment, and Compensation and Benefits. Also included in the two-day session is information on TDS' philosophy on customer service and quality.

What is the program timeframe?
The program is scheduled from 8:00 AM to 4:30 pm each day.

Where is the headquarters building located?
TDS New Employee Orientation is held in the TDS Training Center, Suite 1000, 525 Junction Road, Madison. If you need directions, check MapQuest .

Where do I park at the headquarters building?
Parking is available in the ramp behind the building. Vehicles without a parking sticker are required to park on the top (uncovered) floor of the ramp. Parking stickers are for Junction Road employees only.

What about meals?
Breakfast bars, lunch, and snacks are included for all participants during each day of training. For out-of-town travelers, a continental breakfast is provided at the hotel. Dinner is on your own. A list of local restaurants as well as the TDS policy on meal reimbursements is included in your Welcome Packet.

What is the dress code for the week?
Attendees are expected to follow the company dress code; additional information is included in your Welcome Packet. Contact your supervisor or Human Resources with questions. Don't forget to check the weather so you can dress for the seasons: Madison Weather

I don't live in Madison. Do I need to make flight/hotel/transportation arrangements?
The Human Resources team will work with you to make any necessary travel arrangements. They'll book your flight if you are flying (your final itinerary and e-ticket information will be included in your Welcome Packet). For all out-of-town attendees, the HR team will also book you into our preferred TDS hotel (this is normally the Comfort Suites, Madison). The hotel shuttle is available to pick you up from the airport if you are flying in. It's also scheduled to bring all travelers to and from training each day and it's available for rides to local restaurants and attractions in the evening.

What can I do or see in Madison in the evenings?
Here are links to some popular Madison attractions:

Henry Vilas Zoo Monona Terrace Community and Convention Center West Towne Mall Find out more information about Madison

University of Wisconsin Arboretum Olbrich Botanical Gardens Madison Dining Guide Movies

Your hotel can also suggest additional ideas.