Set location

How to Contact Us

HOW TO CONTACT US ABOUT ACCESS SERVICES, CARRIER CONTRACTS AND WHOLESALE SERVICES

CARRIER RELATIONS CONTACT INFORMATION
Mail: TDS Telecom
Carrier Relations
P.O. Box 5158
Madison, WI 53705-0158		 TDS Telecom
Carrier Relations
10025 Investment Dr., Suite 200
Knoxville, TN 37932
Shipping: 525 Junction Road
Madison, WI 53717		 10025 Investment Dr., Suite 200
Knoxville, TN 37932
Email: carrierrelations@tdstelecom.com carrierrelations@tdstelecom.com
Fax: 608.830.5569 865.966.4720
Telephone:

608.664.4000

Level 1 Support - 608.664.4432

Level 2 Support - 608.664.4800

 865.966.4700

Level 1 Support - 865.671.4522

Level 2 Support - 865.671.4505
Hours: 8 a.m. - 5 p.m. CST 8 a.m. - 5 p.m. EST
States: AR, AZ, CA, CO, ID, IN, MI, MN, MO, OH, OK, OR, WA, WI AL, FL, GA, KY, ME, MS, NC, NH, NY, PA, SC, TN, VT, VA
Services: Contracts for Interconnection, Conduit Rental, Directory Assistance, Capacity Leases, E911, Operator Services, Pole Attachments, Tower Attachments, Unbundled Network Elements

 

ACCESS SERVICES CENTER CONTACT INFORMATION
Mail: TDS Telecom
Access Service Center
P.O. Box 5158
Madison, WI 53705-0158		 TDS Telecom
Carrier Relations
10025 Investment Dr., Suite 200
Knoxville, TN 37932
CarrierRelations@tdstelecom.com
Shipping: 525 Junction Road
Madison, WI 53717		 10025 Investment Dr., Suite 200
Knoxville, TN 37932
Email: accessservices@tdstelecom.com accessservices@tdstelecom.com
Fax: 608.830.5550 608.830.5550
Telephone: 800-680-3919 option 4 or 800.475.9414 option 4
States: AR, AZ, CA, CO, ID, IN, MI, MN, MO, OH, OK, OR, WA, WI AL, FL, GA, KY, ME, MS, NC, NH, NY, PA, SC, TN, VT, VA
Services: ASRs and DLRs for Switched Access Service, Special Access Service and Interconnection (wired and wireless).

 

CARRIER SERVICE CENTER CONTACT INFORMATION
Mail: TDS Telecom
Carrier Service Center
P.O. Box 5158
Madison, WI 53705-0158
Shipping: 525 Junction Road
Madison, WI 53717
Email: carrierservicecenter@tdstelecom.com
Fax: 608.664.2854
Telephone:

608.664.8159
Services: LSRs, CSRs and Orders for Number Portability, Resale and Unbundled Network Elements and other wholesale services. Invoices & inquiries for associated services.

 

CARRIER ACCOUNT SERVICES CONTACT INFORMATION
Mail: TDS Telecom
Carrier Account Services
P.O. Box 5158
Madison, WI 53705-0158
Shipping: 525 Junction Road
Madison, WI 53717
Email: carrierbilling@tdstelecom.com
Fax: 608.830.5519
Telephone:

800.680.3919
Hours: 8 a.m. - 5 p.m. CST
Services: Invoices and inquiries for Switched and Special Access Service. Billing & Collection invoices and inquiry.

Home | Doing Business | Guides and Forms | How to Contact Us | Public Notices

TDS Telecom® and TDS Metrocom® are the registered trademarks of Telephone and Data Systems, Inc. and licensed to TDS Telecommunications Corporation. USLink® is the registered trademark of TDS Telecommunications Corporation. Other product and company names mentioned on the Site may be trademarks of those respective owners. All materials are provided for noncommercial personal use only. Copyright © 2013, TDS Telecommunications Corporation, All Rights Reserved.