How to Contact Us
HOW TO CONTACT US ABOUT ACCESS SERVICES, CARRIER CONTRACTS
AND WHOLESALE SERVICES
CARRIER RELATIONS
CONTACT INFORMATION |
| Mail: |
TDS Telecom
Carrier Relations
P.O. Box 5158
Madison, WI 53705-0158 |
TDS Telecom
Carrier Relations
10025 Investment Dr., Suite 200
Knoxville, TN 37932 |
| Shipping: |
525 Junction Road
Madison, WI 53717 |
10025 Investment Dr., Suite 200
Knoxville, TN 37932 |
| Email: |
carrierrelations@tdstelecom.com |
carrierrelations@tdstelecom.com |
| Fax: |
608.830.5569 |
865.966.4720 |
| Telephone: |
608.664.4000
Level 1 Support - 608.664.4621
Level 2 Support - 608.664.4800
|
865.966.4700
Level 1 Support - 865.671.4522
Level 2 Support - 865.671.4505 |
| Hours: |
8 a.m. - 5 p.m. CST |
8 a.m. - 5 p.m. EST |
| States: |
AR, AZ, CA, CO, ID, IN, MI, MN, MO, OH, OK, OR, WA, WI |
AL, FL, GA, KY, ME, MS, NC, NH, NY, PA, SC, TN, VT, VA |
| Services: |
Contracts for Interconnection, Conduit Rental,
Directory Assistance, Capacity Leases, E911, Operator Services,
Pole Attachments, Tower Attachments, Unbundled Network Elements |
ACCESS SERVICES
CENTER CONTACT INFORMATION |
| Mail: |
TDS Telecom
Access Service Center
P.O. Box 5158
Madison, WI 53705-0158 |
TDS Telecom
Carrier Relations
10025 Investment Dr., Suite 200
Knoxville, TN 37932
CarrierRelations@tdstelecom.com |
| Shipping: |
525 Junction Road
Madison, WI 53717 |
10025 Investment Dr., Suite 200
Knoxville, TN 37932 |
| Email: |
accessservices@tdstelecom.com |
accessservices@tdstelecom.com |
| Fax: |
608.830.5550 |
608.830.5550 |
| Telephone: |
800-680-3919 option 4 or |
800.475.9414 option 4 |
| States: |
AR, AZ, CA, CO, ID, IN, MI, MN, MO, OH, OK, OR, WA, WI |
AL, FL, GA, KY, ME, MS, NC, NH, NY, PA, SC, TN, VT, VA |
| Services: |
ASRs and DLRs for Switched Access Service, Special Access Service and Interconnection (wired and wireless). |
CARRIER SERVICE
CENTER CONTACT INFORMATION |
| Mail: |
TDS Telecom
Carrier Service Center
P.O. Box 5158
Madison, WI 53705-0158 |
| Shipping: |
525 Junction Road
Madison, WI 53717 |
| Email: |
carrierservicecenter@tdstelecom.com |
| Fax: |
608.664.2854 |
| Telephone: |
608.664.8159
|
| Services: |
LSRs, CSRs and Orders for Number Portability, Resale and
Unbundled Network Elements and other wholesale services. Invoices
& inquiries for associated services. |
CARRIER ACCOUNT SERVICES
CONTACT INFORMATION |
| Mail: |
TDS Telecom
Carrier Account Services
P.O. Box 5158
Madison, WI 53705-0158 |
| Shipping: |
525 Junction Road
Madison, WI 53717 |
| Email: |
carrierbilling@tdstelecom.com |
| Fax: |
608.830.5519 |
| Telephone: |
800.680.3919
|
| Hours: |
8 a.m. - 5 p.m. CST |
| Services: |
Invoices and inquiries for Switched and Special Access Service. Billing & Collection invoices and inquiry. |
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Carrier Relations